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The Opportunity.

As one of the world’s leading HVAC manufacturers, Haier required a modern digital platform capable of supporting its growing European operations while reflecting the innovation and scale of the global brand.

The existing digital experience needed to serve multiple audiences, provide seamless access to technical documentation and product information, and act as a central hub for digital assets across the business. The challenge was not simply to redesign a website, but to create a future-ready platform that could streamline operations, improve user experience and support long-term digital growth across multiple markets.

 

Task

Design and build a bespoke, enterprise-grade Drupal platform for Haier's European operations — unifying multi-market content management, technical documentation access, SharePoint integration and a centralised Digital Asset Management hub into one scalable, future-ready system.

  • Strategy

    Content, Paid Media, Analytics, Website & UX

  • Client

    Haier Europe

Open Project

The Solution.

We designed and developed Haier’s new European digital platform using the latest Drupal technology.

Working closely with stakeholders across the business, we delivered a bespoke solution tailored to the complex requirements of a global enterprise organisation.

Key Deliverables Included:

  • UX research and user journey mapping
  • Bespoke website design and Drupal development
  • Multi-market architecture and content management framework
  • User-specific access to technical documentation and resources
  • Seamless SharePoint integration
  • Development of a centralised Digital Asset Management (DAM) hub
  • Performance, security and scalability optimisation
  • Advanced content management capabilities for internal teams
  • Analytics and reporting implementation

The Results.

The new Drupal platform transformed Haier’s European digital presence, delivering a more intuitive user experience while significantly improving operational efficiency behind the scenes.

By centralising assets, documentation and content management processes, internal teams gained greater control, improved collaboration and reduced administrative overhead. Users now benefit from easier access to critical information, faster navigation and a more consistent experience across markets and devices.

Key Outcomes Included:

  • A modern, enterprise-grade digital platform aligned with Haier’s global brand
  • Improved user experience and accessibility across all key audiences
  • Streamlined management of digital assets and technical documentation
  • Enhanced operational efficiency through platform integrations and automation
  • Greater flexibility and scalability to support future business growth
  • Improved performance, security and content governance
  • A future-ready Drupal platform capable of supporting multiple European markets

Today, Haier operates a centralised digital ecosystem that not only strengthens its online presence but provides the infrastructure, flexibility and scalability needed to support continued growth across Europe.

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